Malindo's privacy and cookie management policy

This privacy policy describes the personal data that is collected or generated (processed) when you use the Malindo website. It also explains how your personal data is used, shared and protected, the choices you have regarding your personal data and how to contact us.

WHO is responsible for processing your personal data?

The Agefi entity Malindoresponsible for processing your personal data will depend on how you interact with the Site Malindoand your geographic location in the world. The entity Malindorelevant is designated by "  Malindo», « our"And"weIn this privacy policy.

WHAT Personal Data We Collect and WHEN do We Collect It?

We ask you to provide us with certain personal data to provide you with the products or services you request. For example, when you make purchases, contact our customer service, request to receive communications, create an account, participate in our events or competitions, or when you use our Sites or Apps.

This personal data includes your:

    • contact details, including name, e-mail, telephone number and delivery and billing address;
    • user and account information, including your username, password and unique user ID;
    • personal information, including your gender, city, date of birth and purchase history;
    • payment or credit card information;
    • Images, photos and videos;
    • personal preferences, including your wish list, marketing and cookie preferences.

We collect additional personal data from you to activate certain specific features on our Site.

When you interact with our Site, certain data is automatically collected from your device or internet browser. More information on these practices is included in the “Cookies and Tags”Below in this privacy policy. These data include:

    • Device ID, call status, network access, storage and battery information; and
    • Cookies, IP addresses, referrer headers, data identifying your internet browser and its version, web beacons and web beacons


We comply with local legal requirements and do not allow children to register on our Site when they have not reached the legal age limit of the country in which they reside.

The Personal Data Management TOOLS We Collect

When you use our Site, we provide you with the necessary information in good time or obtain your consent for certain practices. For example, we will collect your consent to use your location or send you notifications. We may collect this consent from the site, or through the terms of use available on your device.

In many cases, your internet browser or mobile phone platform will provide additional tools to allow you to control when your device collects or shares certain categories of personal data. For example, your mobile phone or internet browser can provide tools that allow you to manage the use of cookies or location sharing. We encourage you to familiarize yourself and use the tools available on your devices.

WHY and HOW Do We Use Your Personal Data?

We use your personal data for the following purposes:

To Provide the Site Features and Services You Request

When you use our Site, we will use your personal data to provide the requested product or service. For example, if you make a purchase on, we will use the contact details you provide to communicate with you regarding the purchase, event or promotion. If you contact our customer service, we will use information about you, such as delivery or payment information, or the product you purchased, to help you resolve your issue or answer your question.


To Provide Information on Our Products, Services and Other Promotional Purposes

When you agree, we will send you marketing communications and news about products, services, events and other promotions. You can unsubscribe at any time after expressing your consent.

If you are currently a customer of Malindo(for example, if you have placed an order with us), we may use the contact information you have provided to send you marketing communications about products or services Malindosimilar, where applicable law allows (unless you have refused). In other cases, we ask for your consent to send you marketing communications. We may use the information you provide to us as well as information from other products or services - such as your visits or purchases made - to send you personalized communications about products and services that may be of interest to you.

To Operate, Improve and Maintain our Activities, Products and Services

We use the personal data you provide to us to operate our business. For example, when you make a purchase, we use this information for accounting, auditing, and other internal purposes. We may use personal data about how you use our products and services to improve your user experience and allow us to detect technical or service issues and administer our Sites and Apps.

To Protect Our Rights, Property and Security and Those of Others

We may also use your personal data relating to how you use our Site to prevent or detect fraud, abuse, unlawful use, violations of our Terms of Use, and to comply with court decisions, government requests or the law .

For general research and analysis

We use data relating to how our visitors use our Site and services, to understand consumer behavior and preferences. For example, we may use information about how visitors search and find the products to better understand the best ways to organize and present our product offers in our windows.

Other Purposes

We may also use your personal data for other purposes and we will provide you with specific information at the time of collection and seek your consent if necessary.

Legal Foundations

To process your personal data, we rely on certain legal foundations, which depend on how you interact with our Sites and Apps.

      • When you buy Nike products from our Sites and Apps, we need your personal data to perform the contract that binds us to you. For example, we need your contact and payment information to deliver your order to you.
      • When you use our Apps, we rely on your consent to the processing and for certain limited purposes in order to execute the contract which binds us (for example, for purchases via the App).
      • We also rely on other legal grounds, such as our legitimate interests as a business, to comply with a legal obligation, or to protect your vital interests.

SHARING of Your Personal Data

Sharing by Malindo

Malindoshares your personal data with:

  • Third-party service providers processing personal data on behalf of Malindo, for example for payments and credit cards, shipments and deliveries, hosting, administration and management of your data, e-mail distribution, research and analysis, brand management and product promotions, as well as for the administration of certain services and functionalities. When we use the services of third-party service providers, we conclude contracts which require them to implement the appropriate technical and organizational measures to protect your personal data.
  • Other third parties to the extent necessary to: (i) comply with a government request, court decision or applicable law; (ii) prevent unlawful use of our Sites and Apps or violation of the Terms of Use of our website and our rules; (iii) defend ourselves against claims by third parties; and (iv) provide our assistance in the prevention of fraud or investigation (for example counterfeiting).
  • Any other third party in cases where you have expressed your consent.

We may also transfer personal data concerning you in the event that we transfer or transfer all or part of our activities or assets (including in the event of a reorganization, transfer, dissolution or liquidation).


PROTECTION and MANAGEMENT of Your Personal Data

Encryption and Security 

We use various technical and organizational security measures, including encryption and authentication tools, to ensure the security of your personal data.


Storage of your personal data

Your personal data will be kept as long as necessary to fulfill the purposes set out in this privacy policy (unless a longer retention period is required by applicable law). In general, this means that we will keep your personal data as long as you keep your Nike account. For personal data relating to the purchase of products, we keep it longer in order to comply with legal obligations (such as tax or sales regulations and for warranty purposes).

YOUR RIGHTS in Connection with Your Personal Data

You have the right to request: (i) access to your personal data; (ii) an electronic copy of your personal data (portability); (iii) rectification of your personal data if it turns out to be incomplete or inaccurate; or (iv) erasure or limitation of your personal data in certain circumstances provided for by applicable law. These rights are not absolute. In cases where you have provided us with your consent to the processing of your personal data, you have the right to withdraw your consent at any time.

If you would like to request a copy of your personal data or exercise any of your rights, please contact us using the contact information in the "Questions and Comments" section below.

Refusal from Direct Marketing

If you have an account Malindo, you can opt out of receiving marketing communications from Malindoby modifying your preferences in the "view or modify my profileOf our Sites. You can also refuse by modifying your subscriptions by e-mail or SMS by clicking on the unsubscribe link or by following the unsubscribe instructions included in the message. Alternatively, you can contact us using the contact information in the "Questions and Comments" section below.

COOKIES and Tags

Nike collects information, which may include personal data, from your browser when you use our Sites. We use different methods, such as cookies and tags, to collect this information, which may include your (i) IP address; (ii) unique identification cookie, information cookie and information on the content of your material to access certain characteristics; (iii) unique equipment identification number and type of equipment; (iv) domain, browser type and language; (v) operating system and configuration; (vi) country and time zone; (vii) previously visited sites; (viii) information about your actions on our Sites such as click behavior, purchases and preferences; and (ix) access times and referral URLs.

Third parties may also collect information from the Sites through cookies, third-party modules and widgets. These third parties collect data directly from your browser and the processing of this data is subject to their own personal data protection policies.

We use cookies and tags to track the use of the Site by our customers and understand their preferences (such as country and language). This allows us to provide services to our customers and improve their online experience. We also use cookies and tags to obtain general information about site traffic and its interactions, to identify trends and obtain statistics, and thus improve our Site. There are generally three categories of cookies used on our Sites:

    • Functional cookies : These cookies are required for the basic functionality of the site and are therefore always active. This includes cookies that allow you to be recognized when you visit our Sites during a single session or, if desired, from one session to another. They make it possible to establish your shopping basket and the payment procedure but also to ensure the security of trade and compliance with regulations.
    • Performance cookies : These cookies allow us to improve the functionality of our Sites by monitoring their use. In some cases, these cookies make it possible to improve the speed with which we process your request, and to remember the preferences that you have selected. Refusing these cookies can lead to less relevant recommendations and a slowing down of site performance.
    • Social Media and Advertising Cookies : Social network cookies offer the possibility of connecting to your social networks and sharing content from our Sites on social networks. Advertising cookies (from third parties) collect information to help better tailor ads to your interests, both on and off our Sites. In some cases, these cookies require processing of personal data. Refusing these cookies may result in the display of unsuitable advertisements or prevent the effective connection to Facebook, Twitter, or other social networks and / or prevent the possibility for you to share the content on social networks.

You can change your preferences at any time by going to “Cookie Settings” at the bottom of each page of our Sites.

For a clear and up-to-date summary of each of the third parties accessing your internet browser, we recommend that you install a specific module providing this function. You can also choose to be alerted by your computer each time a cookie is sent, or you can choose to refuse all cookies. You can make these choices by accessing the browser settings of each of your devices. Each browser is different. Therefore check the “Help” menu of your browser to understand how to modify the setting of cookies. If you refuse cookies, access to many of the content on our Sites and Apps may be less efficient and some of our services may not work properly.


MODIFICATIONS to Our Privacy Policy

Laws and practices evolve over time. If we decide to update our privacy policy, we will post the changes on our Sites and Apps. If we materially modify the way in which we process your personal data, we will send you a prior warning or, where required by law, we will ask your authorization before the implementation of these modifications. We urge you to read our privacy policy and to check regularly for changes. This privacy policy was last modified in May 2018.

QUESTIONS and Comments

Thank you for your questions, comments and concerns regarding our privacy policy and practices.

If you wish to send us your comments or if you have questions or concerns, or if you wish to exercise your rights in relation to your personal data, you can contact Customer Service via online chat.

If you contact us regarding a complaint about your personal data, it will be processed with a view to resolving it effectively and in a timely manner. You also have the right to lodge a complaint with the competent supervisory authority in the country of your place of residence.